Aldwickbury School - Junior Network Technician

Summary

The Junior Network Technician will be responsible for the day-to-day efficient delivery of network support to the school, ensuring best practice and providing a friendly first response.

Detail

Introduction to Aldwickbury:

Aldwickbury is a leading independent day prep school, located in Harpenden, Hertfordshire. Recently awarded Independent Boys' School of the Year, Aldwickbury is celebrated for its outstanding educational provision and strong pastoral values that underpin its success. Aldwickbury is a warm, welcoming school that understands how children think, grow, and learn. At the heart of the Aldwickbury community lies our belief that pastoral care should form the bedrock for academic success. Every pupil is nurtured and encouraged to try their best, embrace challenge and most importantly; be kind.

Main duties and Responsibilities:

An effective Junior Network Technician will be responsible for the day-to-day administration, support in person and carrying out network tasks as required. This will involve ticket logging, assisting all staff and providing resolutions to issues.

Crucially, the Junior Network Technician will contribute fully to the smooth operation of the IT department and other aspects of IT development, support, and training, as and when required.

Key responsibilities and accountabilities:

Assist users with troubleshooting basic IT issues (e.g., password resets, software installations)

Provide technical support for hardware, software, and networking issues

Ensure that all equipment and software is securely stored and that all other aspects of IT security, such as passwords, are managed responsibly

Assist with stock levels of MFPs “Multi-Function Printers” and providing in person guidance

Support the IT team with various projects and tasks as needed

Other duties:

Demonstrate commitment to own ongoing professional development, through formal and external means, and the school’s performance management scheme

Promote the ethos of the School with all stakeholders including staff, pupils, parents, governors, and business partners

Undertake any other reasonable IT related tasks as directed, across a range of functions

For more information on the role and to apply, please visit Aldwickbury's Careers page on the School's website.

Further Information

https://www.aldwickbury.org.uk/about/aldwickbury-careers