Tonbridge School - Receptionist - Tonbridge School

Summary

Reporting to the Customer Services Manager, the Receptionist will work as part of a busy and customer-focused team, providing a high-quality reception service and administrative support. The role involves handling admissions, bookings, memberships, payments and general enquiries, as well as assisting with the promotion of Leisure Club memberships and Recre8 programmes. The post-holder will help ensure the smooth running of reception operations while maintaining excellent customer service standards at all times.

Detail

The Reception Team plays a key role in delivering a professional, welcoming and efficient service to all users of the School’s sports and leisure facilities, including pupils, members, parents, visitors and attendees of Recre8 holiday and term-time courses. As the first point of contact, the team is responsible for creating a positive customer experience while supporting the safe and effective day-to-day operation of the facilities.

This role requires a proactive, organised and professional individual who can confidently interact with a wide range of customers, manage multiple priorities and respond effectively to enquiries and issues. The Receptionist will contribute to a positive environment for all users while upholding the School’s expectations regarding safeguarding, confidentiality and customer care.

Hours of work:

4.5 hours per week on Saturdays from 8am to 12.30pm for 34 term time weeks plus an additional two weeks, totalling 36 weeks per annum.

Closing date: Friday 15 November 2026 at 5pm.

We reserve the right to interview and appoint before the closing date, therefore early applications are encouraged.

Tonbridge School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to any post, including checks with past employers and the Disclosure and Barring Service.